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Docusign looking for validation code

  • 16-09-2021 2:22pm
    #1
    justsomebloke
    Registered Users, Registered Users 2 Posts: 10,407 ✭✭✭✭


    Hi,

    I have been sent documents via docusign in relation to a loan, however when I open the link it is looking for a validation code that I don't have. I have tried opening the BOI app to see if there to approve but nothing. Can you let me know how I should be receiving this code?



Comments

  • #2
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Hi there, thanks for your post here on Boards.ie.

    Generally this code is sent by text.

    If you haven't received this code you can certainly contact our Lending Team on 0818200334 and one of my colleagues would be happy to look into this for you further.

    Thanks, Eve



  • #3
    justsomebloke
    Registered Users, Registered Users 2 Posts: 10,407 ✭✭✭✭justsomebloke


    Ignore, my phone has a new spam filter for texts, it seems and it was caught up in that.



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