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Cistern not filling

  • 10-09-2021 3:27pm
    #1
    Registered Users, Registered Users 2 Posts: 139 ✭✭


    Hi,

    I am living in a first floor apartment with two toilets located at opposite ends of the apartment. There was a power outage yesterday morning in the area for about an hour and following this outage neither cistern is filling after flush. Not so much as a trickle or a drop. No neighbour in my block appears to be having the same problem. The only issues others experienced was dirty water, spluttering and pressure issues for a bit after the power returned. I phoned my management company and they're disinterested and say it may be an airlock within my apartment and I'll have to get my own plumber.

    Would any posters here have any idea what the connection is between the outage and what I'm experiencing? I really don't want to incur the cost of a plumber for an issue that may turn out to be external to the apartment or resolvable. The pressure in all the other taps is fine and there's been a couple of showers taken since the incident so it isn't a case of trying to run the water to pop the airlock. Any insight or suggestions would be greatly appreciated.



Comments

  • Registered Users, Registered Users 2 Posts: 1,236 ✭✭✭Up Donegal


    I know it's over two weeks since you posted this and hopefully🤞 you've got the problem resolved by now. If you haven't, I would suggest you turn off the water going to the cisterns and open the ballcock valves in the cisterns. It might be something as simple as a bit of dirt stuck in the inlet valve. The dirty water spluttering issue you mentioned could cause this.

    Good luck.



  • Registered Users, Registered Users 2 Posts: 139 ✭✭Sparkling Gamorreans


    Thanks for taking the time to respond. I haven't gotten a plumber out yet. The management company sent an electrician out to check valve issues with the pump outside the apartment and he took a quick look at my toilet with the caveat he was not a plumber. He said there was no issues external to my apartment and deduced there's no airlock by stopping the water flow to the toilet. I think he said something similar to you that dirty water destroyed the filter or a valve. I think the inner parts are on their last legs as the toilet is 15 years old and the original developer installation. I intend to do some bathroom work in the coming months so might just fill it manually in the interim painful as that is.



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