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Argos refunds

  • 17-08-2021 4:39pm
    #1
    Cookiee
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭


    Hey lads, I just wanted peoples thoughts on this, as I don't have experience with Argos refunds/returns. I bought a tp link router to put a SIM card in and basically it's very slow speeds, I was expecting higher but it's not getting any good speed, I opened the box obviously to use it, so the plastic wrap film on the outside is ripped.

    Would I be ok to get a full refund? Or because technically I used it and the outside plastic film is ripped would I not be entitled? I only bought it today and intend to take it back to them tomorrow.

    What's people's experiences with Argos in situations like this? Also what should I say? Should I say it doesn't get the speeds I thought it would and want a refund? Thanks, just wanted peoples thoughts as I never returned electronics like this with Argos



Comments

  • #2
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 84,761 ✭✭✭✭Atlantic Dawn
    M


    I've always found them good to deal with when returning items, should be fine to just say it doesn't do as expected. They exclude change of mind/easy refunds on items like phones, computers, video cameras etc.



  • #3
    Cookiee
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭Cookiee


    https://www.boards.ie/discussion/comment/117768112#Comment_117768112

    Ohh good to hear thanks, I thought maybe it was the same case with routers as TVs or cameras etc but that's good to know



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