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Argos refunds

  • 17-08-2021 4:39pm
    Registered Users Posts: 505 ✭✭✭

    Hey lads, I just wanted peoples thoughts on this, as I don't have experience with Argos refunds/returns. I bought a tp link router to put a SIM card in and basically it's very slow speeds, I was expecting higher but it's not getting any good speed, I opened the box obviously to use it, so the plastic wrap film on the outside is ripped.

    Would I be ok to get a full refund? Or because technically I used it and the outside plastic film is ripped would I not be entitled? I only bought it today and intend to take it back to them tomorrow.

    What's people's experiences with Argos in situations like this? Also what should I say? Should I say it doesn't get the speeds I thought it would and want a refund? Thanks, just wanted peoples thoughts as I never returned electronics like this with Argos