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How to export recent transactions from desktop?

  • 26-07-2021 1:31pm
    #1
    Dubwat
    Registered Users, Registered Users 2 Posts: 426 ✭✭


    Hello,

    I'm using 365online on my desktop computer to access my personal account. I'm trying to export my recent transactions (i.e. July 2021) and it's not working (for me).

    When I click on the download recent transactions at the bottom of he page, a message pops up about exporting 256 lines to Excel or similar. When I 'ok' this message, it goes back to the previous screen and nothing is exported. I can't see any export button or other option.

    I can't see how to export my recent transactions. Please advise.

    Thanks.


    P.S. I tried searching for an answer but search doesn't seem to be working on this site.



Best Answer

  • #1
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi There,

    Thanks for getting in touch with us here on Baords.ie.

    It would be necessary to ensure that there are no pop-up blockers in place on your web browser. Once these have been removed you should be able to view the download.

    Thanks, Aisling



Answers

  • #2
    Dubwat
    Registered Users, Registered Users 2 Posts: 426 ✭✭Dubwat


    Thank you! That worked.

    Popups are blocked by default on my Vivaldi browser. I wonder if your IT team did any research on how many browsers allow popups by default?



  • #3
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Delighted to hear this.

    We wouldn't have this information here, however we will certainly pass this on as feedback to the team.

    Thanks, Aisling



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