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Replacement item and Brexit charges

seanvox · 2021-07-23 09:29:13

Hi all, Had a faulty smart plug from TP Link which was handy enough to request a replacement for through their website. I posted off the faulty one to a UK address and just this morning got a text from DPD looking for me to pay an import charge. Has anything similar happened to anyone? I'm wondering if I have any chance of…

23-07-2021 9:29am

#1

seanvox

Registered Users, Registered Users 2 Posts: 93 ✭✭

Join Date: May 2008

Posts: 70

Hi all,
Had a faulty smart plug from TP Link which was handy enough to request a replacement for through their website. I posted off the faulty one to a UK address and just this morning got a text from DPD looking for me to pay an import charge.
Has anything similar happened to anyone? I'm wondering if I have any chance of TP Link covering this charge?
Cheers!

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