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Refund

cbb1982 · 2021-07-22 20:20:04

I bought a jacket online from an Irish retailer it was too big but between one thing and another I was late returning! I returned it through the correct channels and had an email today saying it was received but as outside 21 days can’t refund and they’ll return the item free or charge to me! A too big jacket costing €50…

22-07-2021 09:20PM

#1

cbb1982

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Posts: 73

I bought a jacket online from an Irish retailer it was too big but between one thing and another I was late returning! I returned it through the correct channels and had an email today saying it was received but as outside 21 days can’t refund and they’ll return the item free or charge to me! A too big jacket costing €50 no use to me! Website says no exchanges either! Do I have any consumer rights??

Post edited by Boards.ie: Niamh on August 2021

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#2 22-07-2021 09:26PM

[Deleted User]
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post here - https://boards.ie/categories/consumer-issues

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#3 22-07-2021 09:27PM

L1011

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Your consumer rights expired if you sent it back too late. That's it. No point posting another thread in Consumer for that, you've got the only answer.

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