Smart Meter is Blank

calgary bound · 2021-07-20 10:48:12

Hello, I have a new smart meter and all of my bills lately have been estimated so I tried to take a meter reading this morning but the meter screen seems to be blank - is there a way to "wake up" the meter? The last time I checked, the reading was visible once I opened the door of the meter box. Many thanks.

20-07-2021 10:48AM

#1

calgary bound

Registered Users, Registered Users 2 Posts: 149 ✭✭

Join Date: January 2012

Posts: 116

Hello,
I have a new smart meter and all of my bills lately have been estimated so I tried to take a meter reading this morning but the meter screen seems to be blank - is there a way to "wake up" the meter?
The last time I checked, the reading was visible once I opened the door of the meter box.
Many thanks.

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Comments

#2 20-07-2021 03:56PM

Electric Ireland Reps

Talk-To PM Accounts Posts: 15 ✭

Join Date: May 2012

Posts: 11

Hi calgary bound,
Thank you for getting in touch.
We would advise you to contact our dedicated Smart Team on freephone 1800 372 372, as we have limited access and knowledge to their system here. They will be able to help.
Kind regards,
Glenn

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