If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Smart Meter is Blank

calgary bound · 2021-07-20 10:48:12

Hello, I have a new smart meter and all of my bills lately have been estimated so I tried to take a meter reading this morning but the meter screen seems to be blank - is there a way to "wake up" the meter? The last time I checked, the reading was visible once I opened the door of the meter box. Many thanks.

20-07-2021 10:48am

#1

calgary bound

Registered Users, Registered Users 2 Posts: 149 ✭✭

Join Date: January 2012

Posts: 116

Hello,
I have a new smart meter and all of my bills lately have been estimated so I tried to take a meter reading this morning but the meter screen seems to be blank - is there a way to "wake up" the meter?
The last time I checked, the reading was visible once I opened the door of the meter box.
Many thanks.

0

Comments

#2 20-07-2021 3:56pm

Electric Ireland Reps

Talk-To PM Accounts Posts: 16 ✭

Join Date: May 2012

Posts: 12

Hi calgary bound,
Thank you for getting in touch.
We would advise you to contact our dedicated Smart Team on freephone 1800 372 372, as we have limited access and knowledge to their system here. They will be able to help.
Kind regards,
Glenn

0