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Clear Mobile roaming not working in Northern Ireland

  • 19-07-2021 1:33pm
    Registered Users Posts: 5,368 ✭✭✭ JimmyVik

    Does clear mobile roaming not work in Northern Ireland?

    So for the first time in nearly 2 years the entire family got together up the north for a few days.

    3 people had clear mobile and the rest had a mix of all the other networks except 48.

    All 3 who had clear mobile (including my mother, so i have to fix it now :) ) did not have any data between when they crossed the border on the way up and when they crossed it on the way home.

    We checked the settings on their phones and all the rest. They even got the text about roaming from clear. Phone and SMS worked but not data.

    Contacted clear mobile chat which was useless.

    Turned the phones on and off. Swapped the sims of customers into their phones and they worked.

    Swapped the clear mobile sims into other phones and it still didnt work.

    Anyone got any other suggestions?

    Clear mobiles suggestion is to wait til they are up the north again and try it again.