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Smart Meter Comms test

  • 15-07-2021 8:40am
    #1
    Rattlehead_ie
    Registered Users, Registered Users 2 Posts: 1,884 ✭✭✭


    Hi guys,

    How long after install of a new smart meter is the comms level tested? Im going on 2 weeks since the install and the comms level is still pending.

    Is there a way to manually have the meter update? Thanks



Comments

  • #2
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi Rattlehead_ie,

    Thank you for getting in touch.

    It takes a month for the smart meter to be fully activated after it has been installed.

    If you have any questions about the smart meter services, we recommend calling 1800 372 372 and asking for our colleagues in the dedicated Smart Meter Team.

    Please let us know if there us anything else we can help you with.

    Kind regards,

    Aoife



  • #3
    Rattlehead_ie
    Registered Users, Registered Users 2 Posts: 1,884 ✭✭✭Rattlehead_ie


    Hi Aoife,

    Thanks for that. I'll just wait the month so.



  • #4
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi Rattlehead_ie,

    You're very welcome.

    If there is anything else we can help you with, please don't hesitate to ask.

    Kind regards,

    Aoife



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