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I have accidently overpaid. I'm an OAP and cannot afford what I usually pay. Will

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  • 03-07-2021 10:13pm
    #1
    Rashers
    Registered Users Posts: 907 ✭✭✭


    I have accidently overpaid.  I'm an OAP and cannot afford the amount.  I am recovering on oxygen from a heart attack.    Can I get a refund of the e400 that was taken tonight?


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    #2
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi Rashers, 

    Thank you for getting in touch. 

    We will need to check your account to see the status. 

    Please send us a private message with the following details: 

    - Your full name
    - Your address
    - Your contact number
    - Your Electric Ireland account number
    - Confirmation that you are the account holder (Yes/No)

    Kind regards, 
    Aoife


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