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  • 01-07-2021 3:49pm
    #1
    votecounts
    Registered Users Posts: 2,619 ✭✭✭


    Aking on behalf of my Parents who got a smart metre installed a while back. Their ESB bill is usually due last week but has not arrived. Are you still sending bills out or will I have to set up an online account up for them to view it.
    Regards,
    Votecounts


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    #2
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi votecounts, 

    Thank you for getting in touch. 

    If they are not set up for Online Billing, they will receive a paper bill. The installation of the new meter will not change that.

    The billing cycle can vary slightly by up to two weeks, so they should receive a bill shortly. 

    Should you have any other questions, please don't hesitate to ask. 

    Kind regards, 
    Aoife


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