Builder help request

Tony

Are there any experienced builders on here near Tallaght who could check out my x570, Ryzen 5950, Pure base 500 case build if I brought it over to you? It powers up initially, the ram lights up but does not boot , the fans run for a short time then stop.

Its my first serious build so I might be missing something obvious.

Thanks for reading

Xenoronin

Not near Tallaght, but can give some basic advice to try in the mean time.

• Try taking out the CMOS battery (CR2032 button cell battery) on the motherboard for a minute, and then putting it back in.
• Ryzen 5950 has no internal graphics so you won't see a display without a graphics card, also make sure the HDMI or Displayport cable is attached to the graphics card and not the motherboard.
• Take everything out of the case and try booting with the bare minimum attached, i.e. power supply, 1 stick of RAM, CPU + Cooler, Graphics.
• Ensure the power cables are all inserted correctly (unplug and reinsert). Usually 24pin motherboard, 4 or 8pin motherboard, 8 + 6/8 pin PCI-E (Graphics card)

Hyzepher

Sounds like the x570 needs a bios update - what model is it?

Tony

Thanks I've installed a basic video card and tried removing battery

Xenoronin wrote: »

Not near Tallaght, but can give some basic advice to try in the mean time.

• Try taking out the CMOS battery (CR2032 button cell battery) on the motherboard for a minute, and then putting it back in.
• Ryzen 5950 has no internal graphics so you won't see a display without a graphics card, also make sure the HDMI or Displayport cable is attached to the graphics card and not the motherboard.
• Take everything out of the case and try booting with the bare minimum attached, i.e. power supply, 1 stick of RAM, CPU + Cooler, Graphics.
• Ensure the power cables are all inserted correctly (unplug and reinsert). Usually 24pin motherboard, 4 or 8pin motherboard, 8 + 6/8 pin PCI-E (Graphics card)

Tony

Its TUF Gaming X570-Plus

Hyzepher wrote: »

Sounds like the x570 needs a bios update - what model is it?

Hyzepher

Tony wrote: »

Its TUF Gaming X570-Plus

You need bios 2607 or later to support that cpu - check for that

Tony

If its not a dumb question how can I check that without access to the BIOS ?

Hyzepher wrote: »

You need bios 2607 or later to support that cpu - check for that

dreamers75

Tony wrote: »

If its not a dumb question how can I check that without access to the BIOS ?

You need a CPU that it supports to boot it up.

What was your old one?

Tony

There is no old one , its a brand new build

dreamers75 wrote: »

You need a CPU that it supports to boot it up.

What was your old one?

Tony

Just spoke with Dave at Max Burns (luckily I bought the X570 board there) who kindly offered to put in an older processor to update the BIOS . Thanks for all the helpful info guys.

dreamers75

Ah ok you need someone to lend you a CPU so your request changes slightly, im sure someone has one and will help.

Hyzepher

Tony wrote: »

If its not a dumb question how can I check that without access to the BIOS ?

If you bought it new the bios chip on the board will have a sticker with the version on it

Tony

Thanks for the info . Its over with Max Burns now so hopefully have it back later today.

Hyzepher wrote: »

If you bought it new the bios chip on the board will have a sticker with the version on it