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Charged twice for eFlow and then charged penalties anyway!

  • 01-07-2021 1:59am
    #1
    Thedarkb
    Registered Users, Registered Users 2 Posts: 143 ✭✭


    I went up and down the M50 on Saturday due to a desire for Swedish furniture and made two attempts to pay on the eFlow site as soon as I got home. I was met with a HTTP 500 Internal Server Error on both attempts but was charged on both tries anyway. After telling eFlow via Twitter, they've demanded screenshots of the error because apparently, they've charged me €12.20 for no reason whatsoever.

    If their threats of sending it to the solicitors are genuine, surely I'll be in the clear because I have bank statements to prove I've paid?


Comments

  • #2
    ozmo
    Registered Users, Registered Users 2 Posts: 3,888 ✭✭✭ozmo


    Thedarkb wrote: »
    I went up and down the M50 on Saturday due to a desire for Swedish furniture and made two attempts to pay on the eFlow site as soon as I got home. I was met with a HTTP 500 Internal Server Error on both attempts but was charged on both tries anyway. After telling eFlow via Twitter, they've demanded screenshots of the error because apparently, they've charged me €12.20 for no reason whatsoever.

    If their threats of sending it to the solicitors are genuine, surely I'll be in the clear because I have bank statements to prove I've paid?

    Had to ring them myself twice - Ive found them sound, just ring them. They can correct the error.

    “Roll it back”



  • #3
    bazz26
    Registered Users, Registered Users 2 Posts: 51,363 ✭✭✭✭bazz26


    eflow have a dedicated forum on boards.ie.


  • #4
    TheBody
    Registered Users, Registered Users 2 Posts: 5,633 ✭✭✭TheBody


    bazz26 wrote: »
    eflow have a dedicated forum on boards.ie.


    I don't think it is active anymore.


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