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Requesting an appointment in branch

  • 27-06-2021 9:46pm
    #1
    kristallball
    Registered Users, Registered Users 2 Posts: 3 ✭


    Hi I’ve been trying to contact my local branch to organise a meeting for the last week. I’ve called the branch itself and couldn’t get through to anyone at the end of the line & I have filled out two online request forms but haven’t received any notification about confirming my appointment. I’ve also called the main customer care number twice and gave up after being on hold on both occasions for nearly 30 mins. Can someone please help me organise this?


Comments

  • #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    kristallball wrote: »
    Hi I’ve been trying to contact my local branch to organise a meeting for the last week. I’ve called the branch itself and couldn’t get through to anyone at the end of the line & I have filled out two online request forms but haven’t received any notification about confirming my appointment. I’ve also called the main customer care number twice and gave up after being on hold on both occasions for nearly 30 mins. Can someone please help me organise this?
    Hi There, 

    Thanks for getting in touch with us here on Boards.ie. 

    We can certainly assist you with this. Would it be possible to send us a Private Message with your full name, contact number and the branch you wish to make an appointment with. We will be more than happy to reach our to the branch to arrange this. 

    Thanks, Aisling


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