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Another BoI online banking fail

  • 21-06-2021 3:47pm
    #1
    The Continental Op
    Registered Users, Registered Users 2 Posts: 7,476 ✭✭✭


    Went to pay my BoI CC bill online and the system crashed 3 times when I went to look this months statement. Logged back in each time and tried again. In the end took a guess at what I owed and payed that. 

    What is the point of pushing paperless banking when you can't even provide a reliable way to see your statements.

    Wake me up when it's all over.



Comments

  • #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    The Continental Op wrote: »
    Went to pay my BoI CC bill online and the system crashed 3 times when I went to look this months statement. Logged back in each time and tried again. In the end took a guess at what I owed and payed that. 

    What is the point of pushing paperless banking when you can't even provide a reliable way to see your statements.
    Hi, 

    Thanks for getting in touch with us today and we're sorry to hear this. 

    Can we ask was this using the app or on the desktop version?

    Thanks,
    Richard


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