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M & S delivery

  • 14-06-2021 11:34AM
    #1
    Icsics
    Registered Users, Registered Users 2 Posts: 2,073 ✭✭✭


    Just a heads up, delivery is disastrous from M&S now. 2 weeks to get delivery


Comments

  • #2
    - bo -
    Registered Users, Registered Users 2 Posts: 850 ✭✭✭- bo -


    Nice one OP, bought 2 just incase one doesn't work :pac:


  • #3
    TedWise
    Registered Users, Registered Users 2 Posts: 7 ✭TedWise


    I had two different deleveries from M&S last week and they were both just days from when I ordered? Maybe it depends on the items and where they are coming from.


  • #4
    grogi
    Registered Users, Registered Users 2 Posts: 7,890 ✭✭✭grogi


    TedWise wrote: »
    I had two different deleveries from M&S last week and they were both just days from when I ordered? Maybe it depends on the items and where they are coming from.

    It's very hit and miss. Apparently they don't declare properly and customs stop a lot of parcels.


  • #5
    Icsics
    Registered Users, Registered Users 2 Posts: 2,073 ✭✭✭Icsics


    I placed 3 orders on 8th June, got part of one today. Rest are showing as ‘awaiting despatch’ with an delivery date of 22nd June. Customer service blaming An Post


  • #6
    GBX
    Registered Users, Registered Users 2, Paid Member Posts: 12,134 ✭✭✭✭GBX


    Still looking for the bargain


    - might be better suited to the Consumer Issues forum https://www.boards.ie/vbulletin/forumdisplay.php?f=580


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  • #7
    Gru
    Registered Users, Registered Users 2 Posts: 1,220 ✭✭✭Gru


    also do not "order to store"

    it was faster (or so it appeared) to order to a local store so i did, then the date got pushed back but it was items i really wanted so i was ok to wait.


    then out of the blue i got this e-mail :( :
    Dear customer,

    We’re sorry to let you know that we’ve had to cancel part or all of your M&S Click & Collect order. This is due to ongoing delays within our logistics network that mean we can no longer guarantee that this order will reach you within a reasonable time frame.

    We are processing a refund for part or all of your order, which should appear on your original payment card within 3-5 working days.

    We sincerely apologise for any inconvenience this may cause. You can still place orders with us for home delivery, which remains unimpacted by these issues.


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