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New bank account

  • 12-06-2021 6:25am
    #1
    Carodh
    Registered Users, Registered Users 2 Posts: 121 ✭✭


    My 16 year old is in the process of opening a bank account. She entered our address slightly different than what’s on my utility bill that is needed for address verification.
    Email came back requesting re-upload of of her documents & requesting a utility Bill with correct address. How can we change the address she submitted as we can change the utility bill.
    Thanks for your help.


Comments

  • #2
    Bank of Ireland: Megan
    Closed Accounts Posts: 265 ✭✭Bank of Ireland: Megan


    Carodh wrote: »
    My 16 year old is in the process of opening a bank account. She entered our address slightly different than what’s on my utility bill that is needed for address verification.
    Email came back requesting re-upload of of her documents & requesting a utility Bill with correct address. How can we change the address she submitted as we can change the utility bill.
    Thanks for your help.
    Good morning Carodh,

    Thanks for reaching out to us here on Boards.ie.

    When applying for an account, the address on the application must match what is on your proof of address document exactly. If the address has any discrepancies, your daughter will need to resubmit this application online. We are unable to amend any details when the application has been submitted.

    Many thanks,
    Megan


  • #3
    Carodh
    Registered Users, Registered Users 2 Posts: 121 ✭✭Carodh


    Bank of Ireland: Megan wrote: »
    Good morning Carodh,

    Thanks for reaching out to us here on Boards.ie.

    When applying for an account, the address on the application must match what is on your proof of address document exactly. If the address has any discrepancies, your daughter will need to resubmit this application online. We are unable to amend any details when the application has been submitted.

    Many thanks,
    Megan

    Thanks for coming back to me. She’ll have to start again so.


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