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  • 09-06-2021 12:59AM
    #1
    Cyclonius
    Registered Users, Registered Users 2 Posts: 269 ✭✭


    Hi. I recently purchased a couple of items from your business, most of which arrived today. As part of the order, I ordered two sets of speakers, though only received one from the courier earlier. I received text messages for each package that was delivered by DPD, so it's not a case that one package was left on the truck by mistake. Would it be possible for someone to check what the situation is with my second set of speakers, if I forward on my order or account details?


Comments

  • #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,993 ✭✭✭✭Richersounds.ie: Kenny


    Cyclonius wrote: »
    Hi. I recently purchased a couple of items from your business, most of which arrived today. As part of the order, I ordered two sets of speakers, though only received one from the courier earlier. I received text messages for each package that was delivered by DPD, so it's not a case that one package was left on the truck by mistake. Would it be possible for someone to check what the situation is with my second set of speakers, if I forward on my order or account details?
    Hi Cyclonius.

    Sorry to here there may have been a mix up with your order.

    If you can PM me with your full name and address I can locate your account and see what it was that you had ordered from us and confirm what it was that was dispatched out to you.


  • #3
    Cyclonius
    Registered Users, Registered Users 2 Posts: 269 ✭✭Cyclonius


    Richersounds.ie: Kenny wrote: »
    Cyclonius wrote: »
    Hi. I recently purchased a couple of items from your business, most of which arrived today. As part of the order, I ordered two sets of speakers, though only received one from the courier earlier. I received text messages for each package that was delivered by DPD, so it's not a case that one package was left on the truck by mistake. Would it be possible for someone to check what the situation is with my second set of speakers, if I forward on my order or account details?
    Hi Cyclonius.

    Sorry to here there may have been a mix up with your order.

    If you can PM me with your full name and address I can locate your account and see what it was that you had ordered from us and confirm what it was that was dispatched out to you.
    Thanks Kenny. PM sent now.


  • #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,993 ✭✭✭✭Richersounds.ie: Kenny


    Cyclonius wrote: »
    Richersounds.ie: Kenny wrote: »
    Cyclonius wrote: »
    Hi. I recently purchased a couple of items from your business, most of which arrived today. As part of the order, I ordered two sets of speakers, though only received one from the courier earlier. I received text messages for each package that was delivered by DPD, so it's not a case that one package was left on the truck by mistake. Would it be possible for someone to check what the situation is with my second set of speakers, if I forward on my order or account details?
    Hi Cyclonius.

    Sorry to here there may have been a mix up with your order.

    If you can PM me with your full name and address I can locate your account and see what it was that you had ordered from us and confirm what it was that was dispatched out to you.
    Thanks Kenny. PM sent now.
    Cheers Cyclonius.


  • #5
    Cyclonius
    Registered Users, Registered Users 2 Posts: 269 ✭✭Cyclonius


    Thanks again for sorting this out Kenny, and so quickly.


  • #6
    Richersounds.ie: Kenny
    Company Representative Posts: 17,993 ✭✭✭✭Richersounds.ie: Kenny


    Cyclonius wrote: »
    Thanks again for sorting this out Kenny, and so quickly.
    No problem at all Cyclonius.

    Again sorry for the original mix up :o


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