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Importing CCTV- Issue with ComReg

  • #2
    Registered Users Posts: 2 Mateo007

    Hi Folks,

    My shipment worth nearly €2000 has been detained by ComReg. The products are surveillance cameras which i have imported before in smaller quantities without any complications.

    They've stated that the product does not meet their standard, even after i've provided all documents which they requested and basically they said that the shipment will not be released. The product meets all EU safety standards.

    Question is - is there anything i can do at all to receive the shipment or at least send it back to the supplier? I have contacted number of custom brokers with no avail.

    ComReg standards are fairly complicated and i've never heard of them, before receiving correspondence and i think the requirements should be made more easily available to importers and in a clearer way.

    Thanks in advance for any input.


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