Woodies garden table issues

cubatahavana

So, I bought a 600 euro garden table in woodies. It is hard plastic with a wood effect (see photo). Today we were enjoying the sun and I noticed a few burnt spots on it. I thought in the beginning that they were from flying embers from the bbq, and my wife was quite pissed off because of it. After a while I realized that the beer glass that I was drinking was causing “magnifying glass effect” (like in the cartoons) and the sun was actually burning the table. Obviously I suppose that this is not on and that I should be getting a refund? Of course I don’t have the receipt. I bought it about a month and a half ago

cubatahavana

See photo of the wood effect and the damage

Darc19

No chance of a refund.

Table does not have a fault.

Get a different glass, problem solved.

elperello

On the other hand a garden table that you can't leave a glass on of a sunny day isn't much use.

You could make a case that it's not of merchantable quality and look for a refund.

How did you pay?

cubatahavana

elperello wrote: »

On the other hand a garden table that you can't leave a glass on of a sunny day isn't much use.

You could make a case that it's not of merchantable quality and look for a refund.

How did you pay?

This is my point, it has happened with two different kind of glasses. Paid by phone/card

cubatahavana

Darc19 wrote: »

No chance of a refund.

Table does not have a fault.

Get a different glass, problem solved.

So, are you telling me that a table that gets burned by the sun going through a bog standard glass is something sellable?

cubatahavana

By the way, the damage was done in less than 10 minutes of the glass being on the table. We discovered it when I changed the position of the glass (not suspecting anything) and then realizing in 5-10 minutes that it was actually burning the table.

refusetolose

the table is a fire hazard

refusetolose

refusetolose wrote: »

the table is a fire hazard

You mean the sun?

cubatahavana

refusetolose wrote: »

the table is a fire hazard

Didn’t realize of this, but you’re right. I suppose it could catch fire if left unattended.

cubatahavana

cubatahavana wrote: »

Didn’t realize of this, but you’re right. I suppose it could catch fire if left unattended.

Glass magnification of sunlight can reach over 500 degrees, I hate to state the obvious, but wood effect plastic melts, wood does not.

elperello

cubatahavana wrote: »

This is my point, it has happened with two different kind of glasses. Paid by phone/card

The transaction record is your proof of purchase.

Get on to them in the am. Insist on a full refund.

Woodies has sold you an outdoor table that can't be used in the sun.

elperello

elperello wrote: »

The transaction record is your proof of purchase.

Get on to them in the am. Insist on a full refund.

Woodies has sold you an outdoor table that can't be used in the sun.

Eh, it can be used in the sun. The plastic in it just doesn’t respond well to magnified sunlight, most plastics do not.

blade1

A garden table that melts in the sun is about as useful as an inflatable dartboard.

refusetolose

Dav010 wrote: »

You mean the sun?

he could have a candle in a glass on the table

accensi0n

blade1 wrote: »

A garden table that melts in the sun is about as useful as an inflatable dartboard.

Except it doesn't melt in the sun.

It's like saying the dart board isn't fit for purpose after firing the dart out of a cannon.

cubatahavana

Table melts 10 minutes after placing a beer glass on the table. That’s completely normal use, no cannons to fire darts or other silly comparison. If a table is not sustaining that, it’s not fit for outdoor use

blade1

accensi0n wrote: »

Except it doesn't melt in the sun.

It's like saying the dart board isn't fit for purpose after firing the dart out of a cannon.

Except a dart couldn't be fired through a cannon but sun naturally shines through glass.

elperello

Dav010 wrote: »

Eh, it can be used in the sun. The plastic in it just doesn’t respond well to magnified sunlight, most plastics do not.

It can only be used in the sun if you don't put a glass on it.

Who would buy a garden table with such a limitation on it's use?

The table is not fit for purpose unless it came with a warning not to leave glasses on it.

blade1

If a child scalded their hand on melting plastic in the op's scenario who'd be held responsible?

elperello

elperello wrote: »

It can only be used in the sun if you don't put a glass on it.

Who would buy a garden table with such a limitation on it's use?

The table is not fit for purpose unless it came with a warning not to leave glasses on it.

Unfortunately, like many people I have known the frustration of leaving a hot mug on a wood coffee table, only to be left with a circular burn mark. Was my coffee take unfit for purpose? No, I left something hot on it. In the op’s case, the glass magnifies the sunlight to a temperature which distorted the plastic, equally frustrating, but the table is no less fit for purpose.

Xander10

I'm sure they will refund if the facts are true

I wonder have they had any similar returns

cubatahavana

blade1 wrote: »

If a child scalded their hand on melting plastic in the op's scenario who'd be held responsible?

To be honest, it melted at not too high temperature, that’s the main issue. I think the plastic used has a really low melting point

Snotty

So is the plastic of this table top softer and more susceptible to heat than say any plastic table?
I'd guess no and this is just the reason even cheap garden tables have metal or glass tops rather than plastic.

cubatahavana

Xander10 wrote: »

I'm sure they will refund if the facts are true

I wonder have they had any similar returns

I can’t be the only one. I’m sure it must have happened before

elperello

Dav010 wrote: »

Unfortunately, like many people I have known the frustration of leaving a hot mug on a wood coffee table, only to be left with a circular burn mark. Was my coffee take unfit for purpose? No, I left something hot on it. In the op’s case, the glass magnifies the sunlight to a temperature which distorted the plastic, equally frustrating, but the table is no less fit for purpose.

An interesting point but bear in mind that everyone knows not to place a hot cup on a polished wooden surface.

In the OP's case it can be argued that anyone enjoying a cold drink in a garden could reasonably expect that they could leave the glass on a table supplied for use outdoors.

As I said in an earlier post unless Woodies provided some warning of the possibility of combustion they should refund.

twowheelsonly

Tomorrow is supposed to be a fine day again.

See if you can catch a video of it happening and present that to Woodies.

Definitely not fit for purpose if what you're saying is true and a bit too expensive just to leave it go.

jimmycrackcorm

Dav010 wrote:

Glass magnification of sunlight can reach over 500 degrees, I hate to state the obvious, but wood effect plastic melts, wood does not.

Wood can burn under similar circumstances of sunlight being concentrated through a glass.

Does this mean wooden garden furniture isn't suitable?

kippy

What kind of glass containers are we talking about here?
This wouldn't be "normal" behaviour for "most" glass containers I have seen in the outdoors and/or the surface of an outdoor table.

jimmycrackcorm

jimmycrackcorm wrote: »

Wood can burn under similar circumstances of sunlight being concentrated through a glass.

Does this mean wooden garden furniture isn't suitable?

You are right.

My outdoor wood table has lots of marks on it, is it fit for purpose? Has been for the past 10 yrs.

touts

Shame on Woodies. Selling a table that is not capable of defying the laws of Physics. Shame I say!

Seriously though if the glass is designed in such a way that it magnifies sunlight enough to burn a plastic table it would burn anything else it was left on. A plastic table would slightly melt. A wooden table could catch fire. A table cloth would almost certainly catch fire. I suggest your complaint is with the manufacturer of the glass and you should not use those glasses outside again no matter what you left it on.

listermint

Being honest and I'm no fan of woodies.

But let's say you put a magnifying glass on the table or any table what would you expect the results to be.

Not all glasses are created equal have you considered the fault here is with your actual glasses. They have been manufactured in such a away as to refract light into one spot. Which is dangerous regardless of surface.

I'd be looking at your choice of glass not all glasses frankly.

Any pictures of the glass.

jack of all

Reminds me of an issue I had years ago with a wooden table outdoors, which we had covered in a vinyl cloth. After a pronlonged period of bright sunny days, a number of scorch marks began to appear on the table, burning through to the wood beneath. It was a complete mystery until the penny dropped- on breezy days we would sometimes put an ornamental glass paperweight on the table to keep the cover from blowing away, and like a magnifying glass it concentrated the suns rays, being at work when the sun was at its most intensity we never made the link. It was quite a revelation how something so simple could cause a fire! OP your glasses are at fault here, nothing else.

cubatahavana

I will call woodies this morning. Couple of things:

- The marks appeared within 10 minutes
- 2 differenct glasses caused the problem
- Those glasses have been used many many times outdoors on other tables (plastic and wooden without an issue)
- I will ask my wife to record a video today of it happening

awec

I think you'd be within your rights to ask for a refund.

Comparisons to a hot mug being put on a wooden table are silly IMO. It is completely normal to use coasters when setting hot items on a table, it is not normal to be unable to use your table on a sunny day. 600 euro, so not some bargain bin junk either.

cubatahavana

awec wrote: »

I think you'd be within your rights to ask for a refund.

Comparisons to a hot mug being put on a wooden table are silly IMO. It is completely normal to use coasters when setting hot items on a table, it is not normal to be unable to use your table on a sunny day. 600 euro, so not some bargain bin junk either.

Called Woodies. No issues. Getting refund.