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activating Card over the phone

capefear · 2021-05-25 13:29:41

Hi Is there anyway to activate a new card over the phone as when I try to use it online I get this message Transaction blocked by merchant's 3D Secure 2 configuration. Thanks a million

25-05-2021 1:29pm

#1

capefear

Registered Users, Registered Users 2 Posts: 783 ✭✭✭

Join Date: May 2011

Posts: 581

Hi
Is there anyway to activate a new card over the phone as when I try to use it online I get this message

Transaction blocked by merchant's 3D Secure 2 configuration.

Thanks a million

0

Comments

#2 25-05-2021 1:47pm

Bank of Ireland Reps

Closed Accounts Posts: 1,293 ✭✭✭

Join Date: November 2011

Posts: 1272

capefear wrote: »

Hi
Is there anyway to activate a new card over the phone as when I try to use it online I get this message

Transaction blocked by merchant's 3D Secure 2 configuration.

Thanks a million

Hi There,

Thanks for getting in touch with us here today. We are sorry to hear that you have been experiencing difficulty with using the card for the account. Can we check with you have you recently received a new card for the account? If this is the case you would need to activate the card at an ATM prior to using the card online.

I hope this helps.

Thanks Jen

0