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Virgin Mobile - Date of Birth change

  • 21-05-2021 6:58pm
    #1
    James 007
    Registered Users Posts: 962 ✭✭✭


    A month ago I went to change my mobile phone in St. Stephens Green as my Whatsapp is not operating & need a new phone. My DOB is incorrect & therefore I was asked to call the main support number 1908 & that 089 mobile number. I got no support whatsoever & its most frustrating.

    Last week I managed to msg through the online support & they asked me to e-mail the Irish e-mail address mobileids@virginmedia.ie with all my details & a copy of my licence & again roll on 8 days later no response e-mail.

    Why so poor customer support:rolleyes:


Comments

  • #2
    James 007
    Registered Users Posts: 962 ✭✭✭James 007


    All are there Virgin Media supports online to support, I still haven't had a reply to the previous e-mail address as noted, thanks


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