Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

what is the problem atm that i cant access my acc using the app on my android phone

  • 17-05-2021 7:34pm
    #1
    jimf
    Registered Users, Registered Users 2 Posts: 3,975 ✭✭✭


    what is the problem atm that i cant access my acc using the app 
    on my android phone just wondering does anybody else have the problem 


Comments

  • #2
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Hi Jimf, thanks for getting in touch with us here on Boards.ie. 

    We're sorry to hear that you're having difficulties logging on to your Mobile App. 

    I'd advise deleting and reinstalling the app on your device, as well as ensuring that you have the most up to date version of the app downloaded, which is 2.6.4. Hopefully this should help. 

    Alternatively I'd advise contacting our Customer Service Desk on 0818365365 and one of my colleagues would certainly be happy to look into this for you and offer further guidance. 

    I hope this information helps. If you have any further queries please feel free to get back in touch with us here, we'll certainly do our best to help. 

    Thanks, Eve 


Advertisement