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Account not closed

  • 11-05-2021 8:53am
    #1
    jvoconnor
    Registered Users, Registered Users 2 Posts: 8 ✭


    Hi, 
    I closed my account in December in the Skerries branch, leaving a specific amount for fees outstanding, but this was not actioned.

    Please can all charges that have been applied since then refunded and post me a cheque for the payment that was accepted by Bank of Ireland when the account should have been closed.

    Many thanks,

    John O'Connor


Comments

  • #2
    Bank of Ireland: Megan
    Closed Accounts Posts: 265 ✭✭Bank of Ireland: Megan


    jvoconnor wrote: »
    Hi, 
    I closed my account in December in the Skerries branch, leaving a specific amount for fees outstanding, but this was not actioned. The account number is <snip>.

    Please can all charges that have been applied since then refunded and post me a cheque for the payment that was accepted by Bank of Ireland when the account should have been closed.

    Many thanks,

    John O'Connor
    Good morning John,

    Thanks for getting in touch with us here.

    I am very sorry to hear the account hasn't been closed. Could I ask you to send us a private message please? I would be happy to assist you further.

    I hope to hear from you soon!

    Many thanks,
    Megan


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