Bought something on Amazon worth 1800 for 650...

TomSweeney

Bought a telescope on amazon that is usually priced around 1800eur for 650.
They accepted payment and charged my card.
However a few hours later I got an order cancelled email saying the seller no longer has the item.


I reckon it was some sort of pricing glitch , but legally wise can I still ask for the item to be restocked and sold at that price to me, since technically they have allready charged my card ...


This is based in the EU.


Thanks

Spocker

In short, no - you can't force them to sell it to you at that price

pale rider

TomSweeney wrote: »

Bought a telescope on amazon that is usually priced around 1800eur for 650.
They accepted payment and charged my card.
However a few hours later I got an order cancelled email saying the seller no longer has the item.


I reckon it was some sort of pricing glitch , but legally wise can I still ask for the item to be restocked and sold at that price to me, since technically they have allready charged my card ...


This is based in the EU.


Thanks

You want to take advantage of what you believe is a mistake in pricing the item by maybe 60%, is that what you want ?

basill

Google "invitation to treat" Boots et al, if my ole law 101 memory serves me right.

TomSweeney

There was a case here where FNAC were advertising a top phone that was worth around €1200 for €400, people ordered it and they were cancelled it, but they had to sell it to them in the end , I was wondering was this a similar situation....


And again I have found another seller on Amazon that has it for €800, ill try them ...

TomSweeney

So it appears the whole thing was a scam , be careful on amazon, the "cancellation" is proceeded by the vendor contacting you with a means of "alternate" payment, yeah f*ck off!!!

o1s1n

TomSweeney wrote: »

So it appears the whole thing was a scam , be careful on amazon, the "cancellation" is proceeded by the vendor contacting you with a means of "alternate" payment, yeah f*ck off!!!

If it's too good to be true...

TomSweeney

o1s1n wrote: »

If it's too good to be true...

Exactly !


But was surprised I've never seen such shenanigans on amazon ...

Zhane

TomSweeney wrote: »

Exactly !


But was surprised I've never seen such shenanigans on amazon ...

You should report it to Amazon. They won’t like anyone bypassing their checkout process.

TomSweeney

Zhane wrote: »

You should report it to Amazon. They won’t like anyone bypassing their checkout process.

I have , also opened a live chat with customer support to make sure they were taking it seriously ...

whiterebel

Amazon is becoming as bad as eBay.

Outkast_IRE

whiterebel wrote: »

Amazon is becoming as bad as eBay.

Said the same myself recently - their move to the marketplace model has resulted in a few issues including .

1. If you search for a specific make / model of a product they often shove the cheap chinese tat in your face as the first few results even though they have the exact product you searched for.

2. Scam type issues such as the seller described or price gouging having bots buy up a particular in demand product to sell it on at a higher rate as a marketplace seller.

silver2020

TomSweeney wrote: »

There was a case here where FNAC were advertising a top phone that was worth around €1200 for €400, people ordered it and they were cancelled it, but they had to sell it to them in the end , I was wondering was this a similar situation....


And again I have found another seller on Amazon that has it for €800, ill try them ...

rubbish

They may have volunteered to honor the orders but they were under absolutely no legal obligation to do so.

mondeoman72

You say you reckon it was some sort of a pricing glitch, but want to try and legally enforce it?

Get a grip

basill

TomSweeney wrote: »

There was a case here where FNAC were advertising a top phone that was worth around €1200 for €400, people ordered it and they were cancelled it, but they had to sell it to them in the end , I was wondering was this a similar situation....


And again I have found another seller on Amazon that has it for €800, ill try them ...

A company holding its hands up and acknowledging it made a mistake but being willing to honour an incorrect price in order to ensure customer goodwill should not be mistaken for a court order. Do you have a link to the court documents? You shouldn't confuse the two.


As I said google "invitation to treat".

TomSweeney

https://www.amazon.es/gp/product/B000GUFOC8/ref=ox_sc_act_title_1?smid=A3C2YT96VCCINA&psc=1

Amazon have gone to the dogs, such scams are appearing daily ....

This scope is worth at least €1800 ...

Jim_Hodge

TomSweeney wrote: »

https://www.amazon.es/gp/product/B000GUFOC8/ref=ox_sc_act_title_1?smid=A3C2YT96VCCINA&psc=1

Amazon have gone to the dogs, such scams are appearing daily ....

This scope is worth at least €1800 ...

The 4SE is about right at that price.