Moved to Eir... Lost my landline phone no.

TomOnBoard

As per the title, I recently moved from Vod to Eir as part of the One Big Switch.

All was seamless, EXCEPT

They didn't move my landline phone number... They allocated me a temporary 'new' number, with the result that no-one can contact me on my landline any more. After four calls to various parts of the behemoth that is Eir, I finally got an ETA for my number to be transferred back of 5-10 working days!! I was told that all transfers to Eir from Vod work in this way, ie a temporary number is allocated until the landline transfer is completed some 5-10 days later. I've moved around between providers many times in the past... I never heard of this being done before!

Is this normal?

magic_murph

Its EIR everything that can and will go wrong is normal.

ED E

TomOnBoard wrote: »

Is this normal?

Not unusual if one of the lines is VOIP which I suspect VFs was.

TomOnBoard

ED E wrote: »

Not unusual if one of the lines is VOIP which I suspect VFs was.

Yep! VF line was VOIP alright. Eir line gone back to wall socket.

TomOnBoard

Almost a month now since movng to Eir.. Landline issue STILL not resolved. Ridiculous!!

:mad:

BowWow

No home phone for a month.
I moved from VF FTTC to VF Siro. They still cant find my number!