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Clear Sent Messages from my PMs?

  • 20-04-2021 6:41am
    #1
    Ki ki
    Registered Users, Registered Users 2 Posts: 319 ✭✭


    Good morning,

    Sorry if I'm missing something very simple but can you please tell me how to clear my Sent Messages? I can delete received PMs but there is not the same option for ones I've sent.
    Instead it saves 5 pages of messages, starting from the oldest, so does not show any of the most recent.

    Thank you


Comments

  • #2
    Boards.ie: Niamh
    Boards.ie Employee Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    When you are in the PM inbox, you will see this at the top of the page:

    550769.png

    If you click on the small arrow next to DATE it will reverse the order of the messages for you, you can have oldest first or newest first.

    If you click on the box next to the number of messages (4,222 in the image) this selects all PMs on the page and you can select to delete these from the dropdown menu at the bottom of the page. Unfortunately you can only do this page by page so if you have a large number of PMs to clear it might take a little while to get done.

    How can I? User's guide to some features on the new site



  • #3
    Ki ki
    Registered Users, Registered Users 2 Posts: 319 ✭✭Ki ki


    Thanks Niamh, that's great. I use the touch site but was able to view/arrange/delete on the full site.

    Thanks again.


  • #4
    Ki ki
    Registered Users, Registered Users 2 Posts: 319 ✭✭Ki ki


    Boards.ie: Niamh wrote: »
    If you click on the box next to the number of messages (4,222 in the image) this selects all PMs on the page and you can select to delete these from the dropdown menu at the bottom of the page. Unfortunately you can only do this page by page so if you have a large number of PMs to clear it might take a little while to get done.

    Good morning Niamh,

    I did delete all Sent messages yesterday, so box is now clear. It only held around 60 so storage was not the issue...

    I have since sent new messages yet they do not appear in Sent???
    Can you tell me if I'm m I missing something please?
    Thank you


  • #5
    Boards.ie: Niamh
    Boards.ie Employee Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    To save on storage, saving sent items is turned off by default. However you can update that in the User Control Panel by going to the Messaging & Notifications tab (second one down here) and ticking the box next to "Save a copy of sent messages in my Sent Items folder by default" then click Save Changes.

    How can I? User's guide to some features on the new site



  • #6
    Ki ki
    Registered Users, Registered Users 2 Posts: 319 ✭✭Ki ki


    Huzzah! Thank you!


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  • #7
    Boards.ie: Niamh
    Boards.ie Employee Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    You're very welcome

    How can I? User's guide to some features on the new site



This discussion has been closed.
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