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  • 18-04-2021 7:56pm
    #1
    Registered Users, Registered Users 2 Posts: 2,418 ✭✭✭


    Has it been down all weekend? Cant get logged in, cant reset password, need to be able to view bill before paying and it wont work.


Comments

  • Registered Users, Registered Users 2 Posts: 76 ✭✭carnagesri


    I've been trying it all weekend too with no joy. I even tried logging in using different devices but it didn't make a difference. It must be down for everyone so.


  • Registered Users, Registered Users 2 Posts: 14,819 ✭✭✭✭Thelonious Monk


    Also can't log in to give a meter. What gives? How can they not be aware of this after so long?


  • Registered Users, Registered Users 2 Posts: 26 Twickers


    Been down since day my last bill issued - can't check it.
    Sent Email - automatic reply saying "inundated with Mail" and will get back.


  • Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi all,

    Sorry about the inconvenience. The outage is being worked on, and may be restored for some of you - can you access online billing now?

    Thanks,
    Una


  • Registered Users, Registered Users 2 Posts: 5,395 ✭✭✭danjo-xx


    Same here all week, only worked today, this seems to be an on going problem over the last few months and I'm really sick of it now.


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  • Company Representative Posts: 361 Verified rep Electric Ireland: Aoife


    Hi danjo-xx, 

    We're very sorry for the inconvenience. 

    If there is anything we can help you with, please don't hesitate to ask.

    Kind regards, 
    Aoife


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