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PS5 Notification “Too many USB connections”

  • 15-04-2021 7:23pm
    #1
    Salmon Leap
    Registered Users, Registered Users 2 Posts: 552 ✭✭✭


    Has anyone come across this issue? My son’s PS5 has just started giving this pop-up when he tries to use the camera. He is using the adapter that you needed to send away for. He is using all 3 USB ports correctly.

    He has the console about 2 months and there was no issue with the camera until now.

    We tried the camera on the old PS4 console and it is working fine, without the adaptor so this is possibly the problem?

    Any advice appreciated.


Comments

  • #2
    Potential-Monke
    Registered Users, Registered Users 2 Posts: 14,381 ✭✭✭✭Potential-Monke


    I didn't get that error, but I noticed that when I had the VR headset USB in the back of the PS5, it wouldn't pick up the camera when I connected it to the back. Put the VR headset through the USB on the front, and the camera through the adapter on the back, and plug out any other USB cables. A bug they didn't cop I reckon.

    Some sporadic reports online of people randomly getting it, some fixes such as different USB cables or a console reset. But that's not working for everyone either.

    Further edit: From PlayStation -

    Please note, HD Camera and PS Camera (with an adaptor) are not compatible with the USB Type-A port on the front of a PS5 console.


  • #3
    Salmon Leap
    Registered Users, Registered Users 2 Posts: 552 ✭✭✭Salmon Leap


    Potential-Monke wrote: »
    I didn't get that error, but I noticed that when I had the VR headset USB in the back of the PS5, it wouldn't pick up the camera when I connected it to the back. Put the VR headset through the USB on the front, and the camera through the adapter on the back, and plug out any other USB cables. A bug they didn't cop I reckon.

    Some sporadic reports online of people randomly getting it, some fixes such as different USB cables or a console reset. But that's not working for everyone either.

    Further edit: From PlayStation -

    Please note, HD Camera and PS Camera (with an adaptor) are not compatible with the USB Type-A port on the front of a PS5 console.

    Sorry for late reply, we had tried everything so put in a ticket with Sony. They seem a little bamboozled by this as well. I think the adaptor they sent us is faulty so am hoping they replace it. They have escalated it further so waiting on their response.


  • #4
    Salmon Leap
    Registered Users, Registered Users 2 Posts: 552 ✭✭✭Salmon Leap


    Salmon Leap wrote: »
    Sorry for late reply, we had tried everything so put in a ticket with Sony. They seem a little bamboozled by this as well. I think the adaptor they sent us is faulty so am hoping they replace it. They have escalated it further so waiting on their response.

    Sony finally replaced the adapter so all good now.


  • #5
    Wonda-Boy
    Registered Users, Registered Users 2 Posts: 10,013 ✭✭✭✭Wonda-Boy


    Im getting this aswell, but have no camera adapter.

    I think its down to the last firmware update. I have the base I got of amazon with the fan on the bottom and two charging port on the side. If I have it plugged into the front USB and sit the 2 controllers in it gives this warning now whereas it did not do it up until the last update.


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