I want to hide my sky q but think my remote is infrared

batman1

I'm getting s TV unit built in and would like to hide the sky q box etc.
My understanding is that if my remote is Bluetooth then no issues but I've tried covering it and nothing happens do I'm guessing it's not Bluetooth.

So my questions are,

How can I check for sure which remote I have?

Any other way to do it easily ?

Can I buy a Bluetooth remote or would I need a new sky q box too?

refusetolose

batman1 wrote: »

I'm getting s TV unit built in and would like to hide the sky q box etc.
My understanding is that if my remote is Bluetooth then no issues but I've tried covering it and nothing happens do I'm guessing it's not Bluetooth.

So my questions are,

How can I check for sure which remote I have?

Any other way to do it easily ?

Can I buy a Bluetooth remote or would I need a new sky q box too?

isn't there a sky app? android or iphone

athlone573

refusetolose wrote: »

isn't there a sky app? android or iphone

Years ago people used to sell "sky eyes", IR extenders. I've no idea if they are specific to a particular remote, but start by googling that

runawaybishop

batman1 wrote: »

I'm getting s TV unit built in and would like to hide the sky q box etc.
My understanding is that if my remote is Bluetooth then no issues but I've tried covering it and nothing happens do I'm guessing it's not Bluetooth.

So my questions are,

How can I check for sure which remote I have?

Any other way to do it easily ?

Can I buy a Bluetooth remote or would I need a new sky q box too?

Use your phone's camera and look with it at the top of the remote as you press a button. You'll see the remote emit a light if it is infrared.

You can buy a 'magic eye' infra red extender and hide the box away, while still being able to use the remote. Would be a lot cheaper than a new box and remote.

swoofer

I had a quick look and found this.

Sky Q Touch Remote - Bluetooth Remote
The Sky remote has also received an upgrade with Sky Q, with the addition of the Sky Q Touch remote which works over Bluetooth. If you’re not already familiar with Bluetooth technology, it operates using radio-frequency (RF) rather than infra-red (IR). This can be advantageous as the remote does not need to be pointed at the equipment for it to work, you just need to be within the wireless signal range of the remote control. This is ideal when you wish to hide the AV equipment and still control it as the box could be tucked away within a cupboard or something similar and there will be no need to open the doors to control the equipment or install infra-red emitters/ remote eyes. It also has a rather handy find-my-remote feature where the remote will emit an audible tone for you to be able to find the thing which are forever getting lost.

have a look

batman1

I think this is a different sky q box

swoofer

That is quite possible. I did a search and.... you can have both. infrared and bluetooth. Look inside the battery compartment and you will get version no and model, then you can google.

https://www.amazon.co.uk/SKY-Bluetooth-Enabled-Control-Satellite/dp/B082P461RH/ref=sr_1_4?dchild=1&keywords=sky+q+remote+control&pd_rd_r=b3d411c9-9944-460a-9e49-fab0e99e60d1&pd_rd_w=8uhZj&pd_rd_wg=pcnRt&pf_rd_p=7c89f663-1851-4f5c-ad06-b2fd7b71af3e&pf_rd_r=R3R4FA7Q96EVB50X3NFX&qid=1617994483&sr=8-4

batman1

If I buy a new remote, how can I find out if it will work with my box beforehand? There's not much help to be found

swoofer

Did you remove the batteries? Look underneath sky q box. How long have you had it? You need things like model number etc. I dont have sky q but usually under settings you find a heading details and that may give model as well. Once you know that rest is easy.

batman1

Ok. It's a 32C006. Sky q 1TB.
The remote is not Bluetooth, just the basic one.

swoofer

This is the spec for your box and it does say it supports bluetooth.

http://storage.sky.com/prod/helpcentre/manuals/fact_sheet_skyq_1tb%20UHD_box.pdf

this is how I found the spec.

https://www.sky.com/help/articles/check-which-sky-q-box

Sky may send you a bluetoorh remote but... charge you, say you lost yours!!

But if you have a good tv upgrade to HDR version.

icdg

swoofer wrote: »

This is the spec for your box and it does say it supports bluetooth.

http://storage.sky.com/prod/helpcentre/manuals/fact_sheet_skyq_1tb%20UHD_box.pdf

this is how I found the spec.

https://www.sky.com/help/articles/check-which-sky-q-box

Sky may send you a bluetoorh remote but... charge you, say you lost yours!!

But if you have a good tv upgrade to HDR version.

Watch the My Sky app - they offered me a free voice remote a while back (the newish version with the blue voice button on the front).

IrishHomer

I live in a very large 5 bedroom house and a few months ago I tested the Sky Q remote and it worked all over the house for the Q box that was his away in the downstairs sitting room. I have the sky smartphone app too but prefer using the remote