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Registered sole trader entity with cro.ie now cannot access it

  • 08-04-2021 3:52pm
    #1
    [Deleted User]
    Posts: 3,689 ✭✭✭


    First Off, my fault with this clusterf*ck

    I deleted the email address which I registered the sole trader with.

    I now cannot access cro.ie with my credentials because I forgot the password.

    My address is there for all to see.

    So, what I want to do is change the name of the business. And of course gain access to my info on cro.ie again!

    Any constructive suggestions welcome.


Comments

  • #2
    Gloomtastic!
    Registered Users, Registered Users 2 Posts: 8,830 ✭✭✭Gloomtastic!


    Have you tried contacting the CRO?

    https://www.cro.ie/About-CRO/Contact-Us


  • #3
    [Deleted User]
    Posts: 3,689 ✭✭✭ [Deleted User]


    Yep.

    Apparently they've update their online system.

    A robot email said they are indundated so it may be sometime until a human sends an email.


  • #4
    Axwell
    Moderators, Computer Games Moderators Posts: 10,462 Mod ✭✭✭✭Axwell


    When you say you deleted the email address - if that's the case can you just create it again assuming it's not taken by someone else in the meantime if its a gmail etc. Then just do a forgot password reset and it will send you an email to the same address on file.


  • #5
    [Deleted User]
    Posts: 3,689 ✭✭✭ [Deleted User]


    Ok, I'll give that a go and report back if successful or nit


  • #6
    [Deleted User]
    Posts: 3,689 ✭✭✭ [Deleted User]


    Fail: This address is already taken when I tried to "create" it again on gmail.com


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  • #7
    Axwell
    Moderators, Computer Games Moderators Posts: 10,462 Mod ✭✭✭✭Axwell


    Then your only option is contacting the CRO as suggested above and asking them to reset the login details and then assigning a new email to the account.


  • #8
    AndrewJRenko
    Registered Users, Registered Users 2 Posts: 30,290 ✭✭✭✭AndrewJRenko


    Axwell wrote: »
    Then your only option is contacting the CRO as suggested above and asking them to reset the login details and then assigning a new email to the account.

    Presumably there is some offline validation process, otherwise anyone could take over any other registration with a sob story.


  • #9
    Axwell
    Moderators, Computer Games Moderators Posts: 10,462 Mod ✭✭✭✭Axwell


    AndrewJRenko wrote: »
    Presumably there is some offline validation process, otherwise anyone could take over any other registration with a sob story.

    Pretty sure you have to provide your name, address, dob and pps number when registering so I would assume they would validate using those.


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