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How do I register my US mobile number for banking?

  • 30-03-2021 6:39pm
    #1
    Maryh1952
    Registered Users, Registered Users 2 Posts: 2 ✭


    I live in the US.  How do I register my mobile phone?


Comments

  • #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Maryh1952 wrote: »
    I live in the US.  How do I register my mobile phone?
    Hi Maryh1952,

    Thanks for your post and welcome to Boards.ie.

    Can we check, are you registered for online banking and do you have the mobile app set up? 

    Thanks,
    Tara


  • #3
    Maryh1952
    Registered Users, Registered Users 2 Posts: 2 ✭Maryh1952


    Bank of Ireland: Tara wrote: »
    Maryh1952 wrote: »
    I live in the US.  How do I register my mobile phone?
    Hi Maryh1952,

    Thanks for your post and welcome to Boards.ie.

    Can we check, are you registered for online banking and do you have the mobile app set up? 

    Thanks,
    Tara
    [font=Arial, Helvetica, sans-serif]Hello Tara,[/font]
    [font=Arial, Helvetica, sans-serif]I was registered for the old version but never registered my US mobile phone number.  Now I cant get on the new system without my mobile number being registered so I requested a Security Code by mail, which I received yesterday but I cannot find a way to register the mobile number using the Security Code.  I've tried 5 times, at my own expense, to call the bank but have failed to get through every time. [/font]
    [font=Arial, Helvetica, sans-serif]I'd appreciate any help you can provide.[/font]


  • #4
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Thanks fro getting back to us here on Boards.ie Mary.

    It would be necessary to call our 365 Team on 00353 1 460 6410 between the hours of 9am-5pm (GMT) Monday to Saturday. Please be assured one of my colleagues will be happy to help as soon as they become available.

    Thanks, Aisling


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