Cabling running across garden/house, how to find who owns it?

BopperSnr

A few years ago an engineer called to the house and asked would I mind if they laid cable under my side garden grass and dig under the side driveway and over my house to enable cable to the estate.

My house is the 1st in the line in the estate. I said no probs at the time and signed off on it. I didn't want to stop progress. Nothing was offered in way of compensation.

Now over time the garden has sunk where they laid the cable and I want to know who I can call to fix it.

Problem is that I cant remember what company came to do the work and there are no labels on the cable or box. see photo attached.

Anyone know how I can locate the vendor (Eir, Virgin etc?) and how to contact them to come out and look at the sunken channel where the cable was lain in the garden?

Wabbit Ears

That's a Coaxial junction box so would most likely be Virgin. Contact support via phone or WhatsApp is prob your first port of call.

GreeBo

If all else fails then you could disconnect and see who comes calling around...

Wabbit Ears

GreeBo wrote: »

If all else fails then you could disconnect and see who comes calling around...

Yes, Cut off peoples internet when folk are working from home in a pandemic to find out who will fix a slight garden subsidence... Brilliant suggestion

frozenfrozen

GreeBo wrote: »

If all else fails then you could disconnect and see who comes calling around...

the scream test

BopperSnr

Wabbit Ears wrote: »

That's a Coaxial junction box so would most likely be Virgin. Contact support via phone or WhatsApp is prob your first port of call.

Thanks. I’ll try them.

GreeBo

Wabbit Ears wrote: »

Yes, Cut off peoples internet when folk are working from home in a pandemic to find out who will fix a slight garden subsidence... Brilliant suggestion

Wow, thats terrible. Who suggested cutting them off? I want to put that user on ignore.

StreetLight

Virgin Media 100%.