Credit card transaction downloads

Pedro54321

Hi,
I use my credit card for work and download my transactions via the Card Care website in .CSV format for use in Excel. Given that Card Care is shutting down within the week I had expected to see this functionality in the 365 Online site but can only see the option to download statements in PDF format. Presumably I've missed something and that this, most basic, functionality is present?
Thanks,
Peter

Bank of Ireland: Tara

Pedro54321 wrote: »

Hi,
I use my credit card for work and download my transactions via the Card Care website in .CSV format for use in Excel. Given that Card Care is shutting down within the week I had expected to see this functionality in the 365 Online site but can only see the option to download statements in PDF format. Presumably I've missed something and that this, most basic, functionality is present?
Thanks,
Peter

Hi Peter,

Thanks for getting in touch with us here on Boards.ie.

Unfortunately, this option is not available on 365 and credit card statements can only be downloaded in PDF format. We will ensure to pass on your interest for this option.

Thanks
Tara

Pedro54321

Bank of Ireland: Tara wrote: »

Pedro54321 wrote: »

Hi,
I use my credit card for work and download my transactions via the Card Care website in .CSV format for use in Excel. Given that Card Care is shutting down within the week I had expected to see this functionality in the 365 Online site but can only see the option to download statements in PDF format. Presumably I've missed something and that this, most basic, functionality is present?
Thanks,
Peter

Hi Peter,

Thanks for getting in touch with us here on Boards.ie.

Unfortunately, this option is not available on 365 and credit card statements can only be downloaded in PDF format. We will ensure to pass on your interest for this option.

Thanks
Tara

Tara,
Thanks for that. This clearly isn't aimed at you but that's a ridiculously retrograde step. This level of functionality is standard with any bank I know of and it took long enough for Bank of Ireland to provide it through the implementation of the Card Card service. I'm sure I won't be the only one interested in having this functionality restored.
Peter 

Bank of Ireland: Tara

Pedro54321 wrote: »

Tara,
Thanks for that. This clearly isn't aimed at you but that's a ridiculously retrograde step. This level of functionality is standard with any bank I know of and it took long enough for Bank of Ireland to provide it through the implementation of the Card Card service. I'm sure I won't be the only one interested in having this functionality restored.
Peter 

Thanks for getting back to us Peter and for your feedback. We will be further enhancing the service capability of of the Mobile App throughout 2021 and if this option should become available we'll ensure to let customers know. 

Thanks
Tara

The Continental Op

OP the old website and login is still available (may only be for another day) https://original.365online.com/ and you should find .csv files to download.

pdf only is another retrograde step by BoI you'd think they'd be able to do both.