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Garmin 800 Mac incompatibility

benneca1 · 2021-03-24 08:48:54

I have an old Garmin edge 800 as a backup Unit. Works fine just old ie no bluetooth etc. Problem is when I plug into my new laptop it doesn’t recognise it. Done all usual stuff reinstall Garmin express etc. Running latest mac OS. Any ideas or workaround.

24-03-2021 8:48am

#1

benneca1

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Posts: 480

I have an old Garmin edge 800 as a backup Unit. Works fine just old ie no bluetooth etc. Problem is when I plug into my new laptop it doesn’t recognise it. Done all usual stuff reinstall Garmin express etc. Running latest mac OS. Any ideas or workaround.

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#2 24-03-2021 9:48am

ED E

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Change cable, a cable can charge but not provide USB data pins, that'd be my first step.

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#3 24-03-2021 11:14am

benneca1

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Tried that not cable issue as will sync with old Mac

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#4 25-03-2021 9:27am

triggermortis

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I used my 800 with a Mac with no issues until my Mac got so old it is now next to useless (the Mac not the 800)
Do you have a windows computer you could try? My 800 had corrosion on the pins which would let it charge but not pass data. I had to disassemble it and clean the back of the pins with a fine scriber (a pin).
I found YouTube had good videos on how to do this, all you need is a star driver small enough for the screws and a steady hand

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#5 25-03-2021 10:26am

benneca1

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Works fine on old mac so is not a cable issue
Thanks

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