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Banking 365 physical security key

  • 19-03-2021 3:48pm
    #1
    Registered Users, Registered Users 2 Posts: 61 ✭✭


    Hi Folks, I have an iphone 6 but I cant update it since it only has ios11. This means that I cant get the new App for banking 365 so I had to get the physical security key to access my account on line from a laptop. Only problem is I cant do it when I use iphone Safari and try to google banking 365. I would like to be able to access my bank account on the go not only from the laptop. Any ideas? Thanks


Comments

  • Registered Users, Registered Users 2 Posts: 23,903 ✭✭✭✭ted1


    Get a new phone ...or use the website https://www.365online.com/Digital/servletcontroller


  • Registered Users, Registered Users 2 Posts: 61 ✭✭Duffycon


    Hoping to avoid the cost of it though...


  • Registered Users, Registered Users 2 Posts: 84 ✭✭TempAc


    ted1 wrote: »
    Get a new phone ...or use the website https://www.365online.com/Digital/servletcontroller
    That sounds a little harsh, but the reality is that the iphone 6 is from 2014 and it's probably upgrade time anyway.

    That said, iOS 12 runs on the iPhone 6, so just update the software.


  • Registered Users, Registered Users 2 Posts: 2,097 ✭✭✭kiffer


    My plan is to use the old site via the back up link until that stops working and then dealing with whatever new situation is put in place.
    I don't intend to get yet another app, so I'll get the physical token.


  • Registered Users, Registered Users 2 Posts: 71 ✭✭1dave123


    TempAc wrote: »

    That said, iOS 12 runs on the iPhone 6, so just update the software.

    This is correct and should solve your problem.


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  • Registered Users, Registered Users 2 Posts: 2,868 ✭✭✭Ten Pin


    Only problem is I cant do it when I use iphone Safari and try to google banking 365. I would like to be able to access my bank account on the go not only from the laptop. Any ideas? Thanks

    Is there a DESKTOP MODE setting in Safari? If there is, use that option and the laptop version of 365 should load.

    Otherwise install another browser with a Desktop Mode option (Chrome, Brave, Firefox)


  • Registered Users, Registered Users 2 Posts: 797 ✭✭✭phater phagan


    I have the bloody PSK and have tried to use it . When the 6 digit number to activate it comes up I have entered it correctly twice; but the blasted site says there is an error.
    If I try to use it once more they will block my account.
    Is anyone else having this problem?


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