Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.

New TV but can't set it up yet

  • 16-03-2021 11:23AM
    #1
    OhHiMark
    Registered Users, Registered Users 2 Posts: 1,101 ✭✭✭


    Hi, 

    I've just ordered an LG CX 55" which should be delivered soon, however I won't be setting up the TV for a couple of months as the room for it isn't ready yet. 

    I've had a TV delivered before where the screen was cracked on arrival and the unit had to be replaced. If I open the box in two months and there is an issue with the TV, will I still be able to get a replacement? I'd prefer not to open the box until I'm ready to set it up if possible. 


Comments

  • #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,994 ✭✭✭✭Richersounds.ie: Kenny


    OhHiMark wrote: »
    Hi, 

    I've just ordered an LG CX 55" which should be delivered soon, however I won't be setting up the TV for a couple of months as the room for it isn't ready yet. 

    I've had a TV delivered before where the screen was cracked on arrival and the unit had to be replaced. If I open the box in two months and there is an issue with the TV, will I still be able to get a replacement? I'd prefer not to open the box until I'm ready to set it up if possible. 
    Hi OhHiMark.

    Thanks first of all for the order :)

    You would need to open the TV once it delivered unfortunately to check its not damaged.
    We only have a few days to be able to report damages to the courier.

    We can not accept damaged item 2 months after purchase unfortunately as the unit would have been in your possession and could have been damaged at any time with those two months.
    We strongly recommend all our customers inspect their order as soon as it arrives.

    Any issues please let me know.


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...