If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

New TV but can't set it up yet

  • 16-03-2021 10:23am
    #1
    OhHiMark
    Registered Users, Registered Users 2 Posts: 1,070 ✭✭✭


    Hi, 

    I've just ordered an LG CX 55" which should be delivered soon, however I won't be setting up the TV for a couple of months as the room for it isn't ready yet. 

    I've had a TV delivered before where the screen was cracked on arrival and the unit had to be replaced. If I open the box in two months and there is an issue with the TV, will I still be able to get a replacement? I'd prefer not to open the box until I'm ready to set it up if possible. 


Comments

  • #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    OhHiMark wrote: »
    Hi, 

    I've just ordered an LG CX 55" which should be delivered soon, however I won't be setting up the TV for a couple of months as the room for it isn't ready yet. 

    I've had a TV delivered before where the screen was cracked on arrival and the unit had to be replaced. If I open the box in two months and there is an issue with the TV, will I still be able to get a replacement? I'd prefer not to open the box until I'm ready to set it up if possible. 
    Hi OhHiMark.

    Thanks first of all for the order :)

    You would need to open the TV once it delivered unfortunately to check its not damaged.
    We only have a few days to be able to report damages to the courier.

    We can not accept damaged item 2 months after purchase unfortunately as the unit would have been in your possession and could have been damaged at any time with those two months.
    We strongly recommend all our customers inspect their order as soon as it arrives.

    Any issues please let me know.


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...