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Help ! my work Iphone is disabled

  • 07-03-2021 4:40pm
    #1
    runningbuddy
    Registered Users, Registered Users 2 Posts: 1,068 ✭✭✭


    Hi folks, i have somehow disabled my work iphone. Forgot my new passcode!! I cannot download Itunes to my work laptop (I have tried). Is there any way I can fix this?? I need it for my VPN access in the morning....:eek:


Comments

  • #2
    Stylesclash07
    Registered Users, Registered Users 2 Posts: 552 ✭✭✭Stylesclash07


    runningbuddy wrote: »
    Hi folks, i have somehow disabled my work iphone. Forgot my new passcode!! I cannot download Itunes to my work laptop (I have tried). Is there any way I can fix this?? I need it for my VPN access in the morning....:eek:

    If you can sign into iCloud.com or the Find my iPhone/Find app on another apple device you can erase the device from there. Need to sign in with the Apple ID signed into iCloud on the phone.

    The phone will need to be erased so anything that is not backed up to a computer or iCloud will be lost.


    https://support.apple.com/en-ie/HT204306

    https://support.apple.com/en-ie/guide/icloud/mmfc0ef36f/icloud


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