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BOI 365 Messages

  • 01-03-2021 9:07am
    #1
    Starkystark
    Registered Users, Registered Users 2 Posts: 244 ✭✭


    Hi there,

    I sent 2 messages regarding two separate accounts 2 weeks again in the BOI 365 app. I have yet to receive any response. I’m wondering is there an issue? Thanks


Comments

  • #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Good morning Starkystark, thanks for your post here on Boards.ie. 

    We're sorry to hear about this. 

    We'd advise that you'd check this on both your Mobile App as well as by logging on through a web browser. 

    If you're still unable to see any responses from our online service desk then please feel free to send us a private message here with the reference number for your secure messages and we'll certainly do our best to help.

    Thanks, Eve 


  • #3
    Starkystark
    Registered Users, Registered Users 2 Posts: 244 ✭✭Starkystark


    Bank of Ireland Reps wrote: »
    Good morning Starkystark, thanks for your post here on Boards.ie. 

    We're sorry to hear about this. 

    We'd advise that you'd check this on both your Mobile App as well as by logging on through a web browser. 

    If you're still unable to see any responses from our online service desk then please feel free to send us a private message here with the reference number for your secure messages and we'll certainly do our best to help.

    Thanks, Eve 

    Thanks - sent a PM yesterday.


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