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Eir first time sign up

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  • 01-03-2021 1:23am
    #1
    keano25
    Registered Users Posts: 1,832 ✭✭✭


    Hi

    I have checked Eirs site but can't find any info.

    My house is a new build, how do I go about getting broadband in and how much will it cost?


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    #2
    dobman88
    Registered Users Posts: 6,464 ✭✭✭dobman88


    Dont go with Eir. Way more trouble than it's worth. Go with literally any other provider. You'll spend days of your life trying to deal with shockingly bad customer care and waiting on lads to come and fix issues who may or may not turn up.


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    #3
    o1s1n
    Registered Users Posts: 34,712 ✭✭✭✭o1s1n
    Master of the Universe


    dobman88 wrote: »
    Dont go with Eir. Way more trouble than it's worth. Go with literally any other provider. You'll spend days of your life trying to deal with shockingly bad customer care and waiting on lads to come and fix issues who may or may not turn up.

    Couldn't agree more, they're hands down the worst company I've ever dealt with in Ireland.


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    #4
    keano25
    Registered Users Posts: 1,832 ✭✭✭keano25


    I was under the impression for a first time sign up I had to go with eir to get a phone line into my house?


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    #5
    Dcully
    Moderators, Computer Games Moderators Posts: 14,707 Mod ✭✭✭✭Dcully


    Avoid seriously your mental health will thank you.


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    #6
    keano25
    Registered Users Posts: 1,832 ✭✭✭keano25


    Ok avoid Eir.

    How do I go about getting a phone line into my house so?


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    #7
    The Cush
    Registered Users Posts: 15,526 ✭✭✭✭The Cush


    Ring eir directly, have your eircode ready. Probably the easiest way to see what's available to your location.

    Is there a pole close to your property, within 50m? Is there a duct from your house to the boundary line?

    There is now a limit on what open-eir (eircom's wholesale unit, infarstructure division) will expend to run a copper line for a new phone connection, called the USO - https://www.comreg.ie/consumer-information/home-phone/universal-service-obligations/

    Also check availability here - https://www.eir.ie/broadband/
    Also here - https://www.airwire.ie/index.php/avail

    Are you in a FTTH rollout area or NBP intervention area, enter eircode here - https://nbi.ie/map/


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