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S10E Jumpy after Firmware update.

  • 26-02-2021 10:00am
    #1
    ChopShop
    Registered Users, Registered Users 2 Posts: 1,797 ✭✭✭


    I can't see this phone in person due to travel restrictions.

    -They installed a firmware update on their S10E

    -The phone is now jumpy and laggy.

    -I suggested to them they try wipe cache partition.

    -They say wipe cache partition is not an available option??

    -They are talking about a factory / master data reset. Would this solve the problem though?

    -Is it just the phone is getting on a bit? They really don't want to replace it.

    Thanks for reading.


Comments

  • #2
    dermo2014
    Registered Users, Registered Users 2 Posts: 91 ✭✭dermo2014


    I have a One UI 3.0 patch january update pending, 1.8 gig in size on my 10e, I haven't updated yet.
    I might hold off on this update and do a bit of googling to see if it causes issues.


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