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security device

  • 20-02-2021 10:12am
    #1
    axel52
    Registered Users, Registered Users 2 Posts: 52 ✭✭


    Hi lads. I have problem when try log in my accounts online because bank not send to my security  device notifications for swipe.
    Sometimes notification send to late, sometimes nothing. How to fix?
    Thanks very much.


Comments

  • #2
    Bank of Ireland: Megan
    Closed Accounts Posts: 265 ✭✭Bank of Ireland: Megan


    axel52 wrote: »
    Hi lads. I have problem when try log in my accounts online because bank not send to my security  device notifications for swipe.
    Sometimes notification send to late, sometimes nothing. How to fix?
    Thanks very much.
    Good morning axel52,

    Thanks for getting in touch with us here today on Boards.ie.

    If you find your notification is arriving late when logging into the browser, please go to the mobile app log in screen. Just below your log in, there will be an option that says 'added online security'. Once you click this, your notification should automatically pop up to approve log in on the website.

    I hope this information helps!

    Many thanks,
    Megan


  • #3
    axel52
    Registered Users, Registered Users 2 Posts: 52 ✭✭axel52


    Thank you, today work i hope always work.
    Thanks again.


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