SIRO install -- can't/won't install in underground esb duct

buzz11

Can anyone advise me on a problem with SIRO install, the network runs overhead from pole to pole on my road but all services to my house run underground (built a few years ago).
TLI want to connect me by overhead cable but I don't want this and neither do my neighbours because it would cross their front garden.

My house is about 20m between two ESB poles and I'm told that to do an underground install the fibre cable needs to be brought down the pole and fed along the street duct then into my house via the esb duct -- one of the TLI teams has even run the fibre cable from the electricity meter cabinet to the street esb manhole so that part is now done.

Anyhow SIRO have told me that they are unable to install underground because of the 'civils works' involved.

I don't think they checked to see if the ducts are already there -- nobody from ESB came out -- so the ducts could already be in place -- how else is my house connected to electricity on the pole!?

any advice on how to 'encourage' them to do it?

degsie

Might be due to safety concerns working around live electric feeds. Is an overhead cable really going to be a significant impact on you and your neighbour?

CoBo55

In a lot of cases the power cable entering your house is the full size of the duct making it very difficult to slide a string of fibre in beside it.

Marlow

It can be done.

Here is the issue: SIROs survey for your premise was probably done before the ducting was done. So your premise is marked for overhead.

To fix this, the provider you're ordering with needs to raise a case with SIRO to change your installation type to "ducted - not surveyed".

You've got a better chance to get that done with one of the alternative providers. Vodafone or Sky for example wouldn't know their head from their a**e for anything that is outside of the norm.

As long as your power supply isn't direct buried, there is no issue using those ducts.

/M

buzz11

Marlow wrote: »

It can be done.

Here is the issue: SIROs survey for your premise was probably done before the ducting was done. So your premise is marked for overhead.

To fix this, the provider you're ordering with needs to raise a case with SIRO to change your installation type to "ducted - not surveyed".

You've got a better chance to get that done with one of the alternative providers. Vodafone or Sky for example wouldn't know their head from their a**e for anything that is outside of the norm.

As long as your power supply isn't direct buried, there is no issue using those ducts.

/M

Thanks for that, turns out the power cable between the esb poles is direct buried and would require 30 meters of footpath to be dug up..which they won't do.
Such a bummer
TLI were very good, they came out several times and then called me with full explanation

alan4cult

Direct buried wow, ESB red ducting has been around years but even before that ducting would still have been used rather than direct bury.

Overhead looks the only way or new footpath.