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Gearbest not shipping from EU warehouse

  • 26-01-2021 9:34am
    #1
    Tazz T
    Registered Users, Registered Users 2 Posts: 3,218 ✭✭✭


    Ordered a laptop from Gearbest Spanish warehouse, but the tracking number indicated it has been shipped from China. Got onto Gearbest who directed me back to the store (KUU) who said the 'spanish warehouse was out of service' so they shipped from China. Obviously, the product was not only more expensive from the Spanish warehouse, there will now be taxes, and a lengthy delay.

    Anybody have any similar experiences and, short of not accepting the order (which I'm not eager to do as it has been paid for), are there any other options open to me?


Comments

  • #2
    Xterminator
    Registered Users, Registered Users 2 Posts: 4,803 ✭✭✭Xterminator


    You can refuse to accept package. should result in full refund, with no taxes etc. Not sure why that is not an option for you ?


  • #3
    Tazz T
    Registered Users, Registered Users 2 Posts: 3,218 ✭✭✭Tazz T


    I wasn't sure how 'guaranteed' the refund would be


  • #4
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Gearbest are an absolute shower, good luck!


  • #5
    Legit_ie
    Registered Users, Registered Users 2 Posts: 44 ✭Legit_ie


    Have also had bad experiences with gearbest. As already said , refusing the package should be enough but you are more than likely only going to know for sure once you've gone through the whole process.


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