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Custom fees dispute

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  • 19-01-2021 8:12pm
    #1
    DessieJames
    Banned (with Prison Access) Posts: 299 ✭✭


    So i ordered something to Address Pal in the UK which was delivered 6 days before christmas, i didnt hear anything at all until i called them early January and was told the parcel was in transit, last Friday someone from Address Pal a UK Number phoned me and asked me the value of the parcel so i told them 40 quid, i asked when i will receive this and was told by early next week (this week) and was charged €6.50 postage, yesterday i received a text and email saying i was liable for €14,12 customs fees, but seen as the item was delivered to them in December i feel i shouldnt have to pay this, it's not my fault if there was delays on their side, the facts are the item was ordered and delivered to them before 31.12.2020 , ive had no problems with other items which i ordered and delivered before brexit cutover which didnt get to me until January.

    Not a huge charge but surely they are liable here?
    Failed to load the poll.


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