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How to withdraw from PaddyPower with a new card

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  • 17-01-2021 10:14pm
    #1
    veryangryman
    Registered Users Posts: 5,532 ✭✭✭


    Hadnt bet in years, Moved bank. Used a new card to deposit and won a bet

    Tried to withdraw and they wont do it until i do some activity with the old card.

    Naturally am like WTF. There is no phone number for customer support. How do i resolve this and send the money to the new card


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    #2
    okidoki987
    Registered Users Posts: 10,617 ✭✭✭✭okidoki987


    veryangryman wrote: »
    Hadnt bet in years, Moved bank. Used a new card to deposit and won a bet

    Tried to withdraw and they wont do it until i do some activity with the old card.

    Naturally am like WTF. There is no phone number for customer support. How do i resolve this and send the money to the new card

    I do remember seeing the phone service stopped during the 1st lockdown but not sure if it came back.
    Strange that they would ask you to do something with the old card as you had a bet with a new card?

    There is a contact us/message us here
    https://helpcenter.paddypower.com/app/contact_us/


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