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The cookies banner won't go away

  • 12-01-2021 11:11pm
    #1
    Panthro
    Registered Users, Registered Users 2 Posts: 14,928 ✭✭✭✭


    Folks this happening to anyone else?
    On the touch site on my phone the Accept Cookies banner at the top of the page won't go away no matter how much I click on Dismiss.

    Did the clear cookies and restarting the phone. Still there.
    Anyone else having this issue?


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Panthro wrote: »
    Folks this happening to anyone else?
    On the touch site on my phone the Accept Cookies banner at the top of the page won't go away no matter how much I click on Dismiss.

    Did the clear cookies and restarting the phone. Still there.
    Anyone else having this issue?

    Same here, it’s annoying as it blocks the search field!


  • #3
    Boards.ie: Mark
    Boards.ie Employee Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Thanks for highlighting this and apologies for the inconvenience. I've flagged it with the dev team who will be able to look into this further.

    How can I? User's guide to some features on the new site



  • #4
    redt0m
    Registered Users, Registered Users 2 Posts: 346 ✭✭redt0m


    The red button for dismissing cookies is permanently displayed on the mobile boards.ie site, blocking off the header with the boards logo, search and nav tabs. Clicking 'Dismiss' does not make it go away.

    Edit: this actually makes the site unusable on mobile


  • #5
    Boards.ie: Mark
    Boards.ie Employee Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Hi redt0m,

    Thanks for the heads-up; I've merged your thread into another on this topic just to keep these threads together. This is an issue that we are aware of and the dev team is working to rectify this now. Sorry for the disruption.

    How can I? User's guide to some features on the new site



  • #6
    Boards.ie: Mark
    Boards.ie Employee Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    I've just been told that this should be sorted, but you'll need to clear your cookies first. Please let me know if you continue to have issues after doing this.

    How can I? User's guide to some features on the new site



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  • #7
    redt0m
    Registered Users, Registered Users 2 Posts: 346 ✭✭redt0m


    Boards.ie: Mark wrote: »
    I've just been told that this should be sorted, but you'll need to clear your cookies first. Please let me know if you continue to have issues after doing this.


    Just tried it, neither the Cookies message nor the Dismiss button appear at all now.


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