Eir fibre to the cabinet without Direct Debit

Happyhouse22

Hi

Currently with Eir and pay bills bi-monthly, just have landline and basic internet connection.

There is an option to upgrade to fibre to the cabinet, I tried to do this on my MyEir account but couldn’t proceed without signing up for direct debit. I don’t want this.

Does anyone know if it possible to get fibre to the cabinet with eir without direct debit? Will ring tomorrow but interested if it is even possible as they are so hard to get through to.

What about other providers? A quick look at the best deals available and all seem to involve Direct Debit

ED E

Its a long time ago but I think when NGA started was when they started insisting on DD. So I guess you're on an old ADSL package.


On one hand DD shouldnt be an issue, its a bit of a red flag if it is, but at the same time Eirs billing platform is a DISASTER so personally if I was going for FTTC Id pick another provider. Vodafone/The rest are far less likely to accidentally bill you €600 instead of €60.

dam099

Direct Debits are less of on an issue now, under the SEPA DD rules you have the right to recall without giving a reason. I suppose it if was actually something like €600 instead of €60 it could still cause an unexpected overdraft and/or block other legitimate transactions until the reversal happens.

Happyhouse22

dam099 wrote: »

Direct Debits are less of on an issue now, under the SEPA DD rules you have the right to recall without giving a reason. I suppose it if was actually something like €600 instead of €60 it could still cause an unexpected overdraft and/or block other legitimate transactions until the reversal happens.

Fair enough, have had a bad experience in the past but it was years ago.

Mad that there is no option to avoid, bill has been paid on time every time since well before Eircom came into existence.

I presume ringing them won’t make any difference- the people on to the phone probably don’t have any discretion in these matters

recyclebin

Go with somebody else other than Eir and direct debit should be safe enough.

I wouldn't trust Eir with direct debit, I had a terrible experience with them when trying to cancel before. Their customer service is non existent.

Happyhouse22

recyclebin wrote: »

Go with somebody else other than Eir and direct debit should be safe enough.

I wouldn't trust Eir with direct debit, I had a terrible experience with them when trying to cancel before. Their customer service is non existent.

Well I messaged them on Twitter during the week (another difficult experience) and they seemed to suggest that it is possible to pay them without direct debit

Happyhouse22

Just to update this. Called Eir and had Fibre to the cabinet installed, for an extra €2.50 per month I was able to avoid paying by direct debit and to continue with my current method of paying the Bill.