Pup payment

mea_k

Applied on 31st. Cannot verify my account on my gov for what ever reason.
Wasn't paid...
Same as one other colleague, just wondering is there issues again with it or is my for again lost. Witch means I loose weeks payment now.

Waccamacca3

mea_k wrote: »

Applied on 31st. Cannot verify my account on my gov for what ever reason.
Wasn't paid...
Same as one other colleague, just wondering is there issues again with it or is my for again lost. Witch means I loose weeks payment now.

Did need to verify account for pup payment

mea_k

Waccamacca3 wrote: »

Did need to verify account for pup payment

No however you can see if it was awarded or not .
It's very confusing 70% of people working with me didn't get payment however 30% did.

Very unfair. I rang them and I'm due to get it on 12th. So I'm again for 3rd time week behind.

That's 1050 e I'm down now... Probably never get it back...

Waccamacca3

mea_k wrote: »

No however you can see if it was awarded or not .
It's very confusing 70% of people working with me didn't get payment however 30% did.

Very unfair. I rang them and I'm due to get it on 12th. So I'm again for 3rd time week behind.

That's 1050 e I'm down now... Probably never get it back...

Daughter was paid basic rate and only 1 week. She should got the 350. I'm sure it be backdated

IrishBlaine

mea_k wrote: »

Applied on 31st. Cannot verify my account on my gov for what ever reason.
Wasn't paid...
Same as one other colleague, just wondering is there issues again with it or is my for again lost. Witch means I loose weeks payment now.

I never got mine today either despite applying before the cut off point last week.

Dempo1

mea_k wrote: »

Applied on 31st. Cannot verify my account on my gov for what ever reason.
Wasn't paid...
Same as one other colleague, just wondering is there issues again with it or is my for again lost. Witch means I loose weeks payment now.

What's the issue verifying account? If you've not verified, you've essentially not completed application for PUP. I saw another post elsewhere re someone unable to recieve verification SMS, is this the issue your having? If it is, it's a system glitch and you need to call them.

I would not worry about loosing anything, the date you finished work and submitted application is what's important but you need to contact them ASAP.

Dempo1

IrishBlaine wrote: »

I never got mine today either despite applying before the cut off point last week.

Did you complete application, is it a second or first time claim? Is your mywelfare account set up fully?

Dempo1

Waccamacca3 wrote: »

Daughter was paid basic rate and only 1 week. She should got the 350. I'm sure it be backdated

The €350 figure unfortunately causes confusion. This amount is not paid to everyone. The rate paid is determined on applicants gross pay. PUP rates were reviewed months ago and 4 rates now paid. €350, €300, €250 & €203. The €350 is only paid to those who earned €400 or more gross per week. Not sure if this answers your query. If your daughter was underpaid there's an email or phone number listed to request review.

ted1

mea_k wrote: »

No however you can see if it was awarded or not .
It's very confusing 70% of people working with me didn't get payment however 30% did.

Very unfair. I rang them and I'm due to get it on 12th. So I'm again for 3rd time week behind.

That's 1050 e I'm down now... Probably never get it back...

My wife put in a claim on the 27 October and only got approved today...they can be pretty useless

doc22

How long is it to process a claim

Dempo1

doc22 wrote: »

How long is it to process a claim

A claim should take no longer than a few days, admitidly with enormous numbers applying, this may cause delays. Its important to insure all and any info required is submitted and Mywelfare account verified.

People previously on TWSS/EWSS have seen delays, this was employers fault, they need to insure revenue are informed.

No one recieves notification on claim approval but do get notifications if there's an issue or more information required. Previous post suggesting application submitted last October and only paid now is quite extraordinary and unusual.

mea_k

Hey, sorry for late reply. Anyway.
I applied via my welfare basic account but have been on and off covid payment alot since covid reached here.
First time was the same, was told I was late applicant even tho applied on Monday week and one day prior I was ment to recieve payment. Last time they couldn't see my application - lost out on a week yet again.
Today I rang - was told basically suck it up, I just don't understand how some people applying same time got it and some didn't.
I just seem to have a bad luck with this..

Anyway I hope everyone gets sorted.

Dempo1

mea_k wrote: »

Hey, sorry for late reply. Anyway.
I applied via my welfare basic account but have been on and off covid payment alot since covid reached here.
First time was the same, was told I was late applicant even tho applied on Monday week and one day prior I was ment to recieve payment. Last time they couldn't see my application - lost out on a week yet again.
Today I rang - was told basically suck it up, I just don't understand how some people applying same time got it and some didn't.
I just seem to have a bad luck with this..

Anyway I hope everyone gets sorted.

I would certainly appealing this, payment is from date of application and this should be easily proven. I don't have the email address to hand but email them, clearly outlying what's happened, dates applied etc. An email has to be dealt with

IrishBlaine

Dempo1 wrote: »

Did you complete application, is it a second or first time claim? Is your mywelfare account set up fully?

Yes, of course, It's my 3rd time being laid off so I know the process fully at this stage.

My account also says it being awarded.

Dempo1

IrishBlaine wrote: »

Yes, of course, It's my 3rd time being laid off so I know the process fully at this stage.

My account also says it being awarded.

Then you'll know awarded means very little, mywelfare is painfully slow to update status. If you Have not recieved payment I'd advice calling them then. I meant no offence, just trying to identify any possible issues good luck

doc22

OK I've submitted an application and received an notification but there's No active claims "You don't currently have any active claims. Any active claims or applications you have will appear here." is this normal?

Dempo1

doc22 wrote: »

OK I've submitted an application and received an notification but there's No active claims "You don't currently have any active claims. Any active claims or applications you have will appear here." is this normal?

It is, mywelfare takes quite some time to update claim status so don't be worried about that

doc22

Dempo1 wrote: »

It is, mywelfare takes quite some time to update claim status so don't be worried about that

cheers it for a family member and they somehow expect for it to be awarded as soon as I click submit :rolleyes:. If it's not right it'll be my fault :pac:

LuasSimon

Daughter works part time and got 203 per week previous to lockdown 2 but did get 350 for some reason the last week before she returned to work in late november......shes off again and put in shes part time and earns circa 150 a week and shes after getting 350 this week when she was expecting 203

Waccamacca3

Dempo1 wrote: »

The €350 figure unfortunately causes confusion. This amount is not paid to everyone. The rate paid is determined on applicants gross pay. PUP rates were reviewed months ago and 4 rates now paid. €350, €300, €250 & €203. The €350 is only paid to those who earned €400 or more gross per week. Not sure if this answers your query. If your daughter was underpaid there's an email or phone number listed to request review.

No last paycheck was over 400. I do know what the different levels are thanks..

Dempo1

Waccamacca3 wrote: »

No last paycheck was over 400. I do know what the different levels are thanks..

No problem but keep in mind it's based on average payments, originally pup based on income in 2019, but they do verify gross income with Revenue, I don't think they go back that far now but she can query if not correct amount.

Dempo1

LuasSimon wrote: »

Daughter works part time and got 203 per week previous to lockdown 2 but did get 350 for some reason the last week before she returned to work in late november......shes off again and put in shes part time and earns circa 150 a week and shes after getting 350 this week when she was expecting 203

That may have been small amount of arrears that were paid out around then, it is likely her payment will be €203 as its based on average earnings.

fitzparker

My relation got a new job before Christmas, it is a full time job but the contract is an 8 hour minimum, but she has been averaging 25-35 hours for the company per week.

Company now closed during lockdown and got she got email to say they will be paid their contracted hours (8 hours per week). can they apply for PUP to cover the rest? or have they any say on this?

Dempo1

fitzparker wrote: »

My relation got a new job before Christmas, it is a full time job but the contract is an 8 hour minimum, but she has been averaging 25-35 hours for the company per week.

Company now closed during lockdown and got she got email to say they will be paid their contracted hours (8 hours per week). can they apply for PUP to cover the rest? or have they any say on this?

No unfortunately as it requires full lay off or loss of jobs, there's also other criteria.

Your relation, however should check of she can claim for reduced hours, they can claim upto 3 days at approx €40 per day. The only problem will be that their employer would have to sign form for days not worked and I'm unclear if they'll do that. It's of no cost to employer but forms have to be signed for each day not worked.

EDIT, employer completely wrong, you can not claim PUP and recieve any income whatsoever, there are seperate incomes permitted for self employed on PUP but limited.

fitzparker

Dempo1 wrote: »

No unfortunately as it requires full lay off or loss of jobs, there's also other criteria.

Your relation, however should check of she can claim for reduced hours, they can claim upto 3 days at approx €40 per day. The only problem will be that their employer would have to sign form for days not worked and I'm unclear if they'll do that. It's of no cost to employer but forms have to be signed for each day not worked.

Thanks, she is in retail and they are only offering 3 month contracts (this one ends start of March) so a bit of a catch 22, she will be only back and contract probably wont be renewed. I'd say she cant claim for reduced hours either as she is working more than the contracted ones.

Dempo1

fitzparker wrote: »

Thanks, she is in retail and they are only offering 3 month contracts (this one ends start of March) so a bit of a catch 22, she will be only back and contract probably wont be renewed. I'd say she cant claim for reduced hours either as she is working more than the contracted ones.

Just amazed at employers stating employee's can claim PUP to top up wages.

I understand your relations dilemma, at a basic level she should be entitled to reduced hours payment albeit being means tested, certainly worth a call to her local intero centre. Hope she gets sorted.