Anyone know how to get thru to IKEA Customer services

tuisginideach · 2020-12-17 19:01:48

Just got IKEA delivery thru DPD. Box completely battered (and wet). One item smashed. Even though CS is supposedly open 7 am - 8 pm the answering machine says it is closed. No webchat. No email address available as far as I can see.

17-12-2020 07:01PM

#1

tuisginideach

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Just got IKEA delivery thru DPD. Box completely battered (and wet). One item smashed. Even though CS is supposedly open 7 am - 8 pm the answering machine says it is closed. No webchat. No email address available as far as I can see.

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#2 17-12-2020 11:58PM

game4it70

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https://gbinincontact.ikea.com/CONTACTUS/iSupport.aspx?Country=IE

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#3 18-12-2020 12:09AM

tuisginideach

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Thanks but I have tried that - that just brings you back around to the same messages 'No webchat', 'CS is closed' .... I'll try phoning early tomorrow morning...

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#4 18-12-2020 09:34AM

tuisginideach

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Began phoning 7.30 this a.m. Eventually got through just now. They will send me a replacement for the damaged item - this Christmas present frame will now arrive on January 18th!!!!:(

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